If you’re moving into a new office building, house, condo, or just about anyplace else you may need professional cleaning services at some point. But how can you tell if you’ve chosen the right service? Here are some questions to ask yourself during your search.
1: How long have they been in business?
It’s safe to say that having experience in the industry is always a positive thing, so the longer they’ve been around the better. You don’t want to be ripped off or have sub-par service, so choosing a business with longevity is always smart. For example, many home cleaning Denver-based services have been in business for a long time, which gives genuine peace of mind.
2: Have they had bad reviews?
There’s more than one way to get information about companies these days. You can always do a quick Google search or even contact the Better Business Bureau to see if any complaints have been filed against them. By doing so, you can vet your options and choose one that is reputable.
3: Are they insured?
Every business should have insurance, so if you find a company that doesn’t have it… run far away! Professional cleaners are generally hired to clean business premises, which means they are oftentimes carrying valuable equipment – and things of value are exactly the kind that insurance is meant to protect.
4: Do they offer guarantees?
Any reputable company should be willing to stand by their service or product unconditionally, but it never hurts to ask if there are any specific guarantees for your satisfaction. If you’re paying good money for a service, the least you can expect is total satisfaction. This is another way to ensure your cleaning company is a good fit for you.
5: How do they price their services?
Professional cleaning companies should be flexible with you in terms of payment options. Some prefer to pay by the hour while others may want a flat fee or even offer an all-inclusive service that includes a certain number of hours per month. But whatever the method is they prefer, it’s important that you are comfortable with the payment plan.
6: What are your office hours?
Every business has different hours which means a good office cleaning company should be able to accommodate you. One of the great things about hiring a pro is that they are usually flexible in terms of their availability. If you have specific hours that are incompatible with their schedule, then perhaps this isn’t the right one for you.
7: Are they willing to stop by for a free consultation?
During the initial stages of searching for someone, it never hurts to ask if the business is willing to provide an in-person consultation. This will give you more information about their standards and processes. You can get a better idea about their level of service and what you can expect from them.
8: What services do they offer?
If you need a specific service done, it’s important to find out if the company offers that. Some companies specialize in certain areas while some offer a wide variety of services. Regardless, make sure they fit your needs and fit your budget.
9: Can they provide references?
References are usually a great way to get to know the person you’re working with better. Ask them for a list of past clients, ask their dates of employment and find out if they’re happy with the services they received. It’s also smart to conduct your own research by finding other references online.