Secrets for Hiring a Cleaning Service

Whether you want to hire a cleaning service for one-off tasks, an annual spring clean, or something more on a regular basis, there are a few things you need to know before hiring.

It carries a host of risks to hiring someone who isn’t part of a formal cleaning company, Rengøringsservice. If price is the main concern, I always suggest hiring that cleaning lady, and if things go well, keep her close. However, when things don’t go as planned, this is when you call a service company in. There are many, many benefits to hiring a professional company, despite the fact that it is more expensive. The following are eight things you should consider when hiring a cleaning service company.

  1. Get Referrals From Friends and Family

Ask your friends and family who they use. Referrals can provide you with an insider’s view into what a company is all about – not just what it says on their website (let’s face it, a company can say whatever they want). Companies may portray themselves as amazing, credible, and experienced, but a referral from a friend or family member can paint a different picture.

  1. Don’t Take Online Reviews Too Seriously

Unhappy people tend not to write as many reviews as those who feel compelled to tell the world about their terrible experiences. You should remember, most of the time, those reviews are people venting, blowing a story out of proportion, or attempting to damage the reputation of the company. If a company has only bad reviews, that’s a red flag, but if they have mostly good reviews and a few bad ones, it’s pretty normal. There are no perfect companies.

A company with a perfect score is another thing to watch out for. Some companies Erhvervsrengøring pay clients to write reviews for them, so of course, they’re perfect. A good rule of thumb is to avoid companies with perfect scores, avoid companies with terrible scores, and find companies with consistently high scores.

  1. The Bonding, Insurance, and Worker’s Compensation Process

Do you know if the company can cover the costs of damage done to your home, theft, or if you get injured on your property? In the absence of this coverage, you may be liable for money, items stolen, damage to property, or an injured worker. You should be able to ask a company if they have this coverage and request copies of their policies.

Remember, this adds to the cost of running a service company, which is why rates per hour or per job are higher. Nevertheless, this level of assurance is valuable, especially when letting someone into your home and being on the hook ultimately for anything that goes wrong – we live in a litigious society!

  1. Affiliations, Certifications & Experience

How long have they been in business? Does the company hold any awards, accreditations, or affiliations with professional organizations? The fact that a company is concerned with its reputation makes me feel more reassured that it is trustworthy.

I represent a company that has won three awards and is a member of the Better Business Bureau in excellent standing. These are things we’ve worked hard for and are proud of as a company. Staff, clients, and potential clients will know that we have gone the extra mile to offer exceptional service. Thus, checking on these affiliations lends credibility to a company’s desire to remain in good standing with its customers.

  1. Guaranteed Satisfaction!

A company should stand behind its work and its workers against breakage, damage, and satisfaction guarantees. What will they do for you if you are not satisfied with their service?

Things break – it’s just a fact of life. We’ve always handled it by responding quickly, sincerely apologizing, and fixing everything at any cost. We know this sounds crazy, but I’ve never seen another company do it this way. They advise the client to file a claim under their homeowner’s insurance policy or to chalk it up to an unavoidable mistake.

  1. Hire the Right Person

Who is actually entering your home and how are their references checked? It’s a real service company with a stable roster of employees or is it a sharing economy company that hires random people? It’s important to remember that when you hire a cleaner, you are allowing someone into your most sacred space with your most valuable things; potentially while you are not at home. Can you trust that person? 

You should ask the company Flytterengøring how they interview and background-check their staff, whether they perform criminal background checks on their staff, and how often they plan to schedule you with the same cleaner.

  1. Supplies for Cleaning

Can you provide your own cleaning supplies and tools, or do they use their own? As a standard, we require our clients to provide their own and, of course, assist them in determining exactly what they need. We provide them with kits or shopping lists based on their specific needs. There should be a mop in each house, otherwise, crud from one house will end up in another.

  1. Terms and Conditions

Find out what the cancellation or change policy is. The policy should be in place so that you don’t get slapped with any surprise fees. It can be difficult to reschedule cleaners at the last minute, so a cancellation fee is often charged to cover the company’s lost wages. If you know this information, you can better prepare and plan for any scheduling issues.

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